Privacy Policy

Eventsfyi is committed to protecting the privacy and security of people using this website whether through use of a mobile device/other device or platform. All Personal Data collected from this site complies with the principles of the Data Protection Act 1998 and by accessing this site you agree to the terms of this Privacy Policy and consent to the collection, processing, use or transfer of data as set out in this Policy. ​

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This Policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and eventsfyi. Furthermore, the way this website processes, stores and protects your Personal Data and information will also be detailed within this Policy.​

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Personal Information we collect

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​Any information we collect about you will come either from yourself, any person who may have referred you to us or from our advertising. We may automatically collect certain data from you as you use our website by using cookies and similar technologies.  We may also receive data from third parties such as search engines like Google or social media platforms such as Facebook and Instagram.​

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Personal information that we will process in connection with our services, if relevant, includes:​

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• Personal and contact details, such as full name, email address and contact details.

• Records of your contact with us such as via phone or email or if you get in touch with us online using our contact form.

• Products and services you have purchased from us, as well as have been interested in.

• Marketing to you and analysing data, including history of those communications, whether you open them or click on links about services we think you may be interested in, and analysing data to help target offers to you that we think are of interest or relevance to you.

 

By accessing the website using mobile technology, tablet or other devices, then you should expect that our data collection and Privacy Policy will apply in that context too. Certain data may be collected from these devices, for example, location, IP address, operating system, performance data, QR codes etc, unless you have set your device and/or platform setting accordingly to remain anonymous. 

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How do we use your personal information?

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​We use your collected personal data, including any of the personal data mentioned above, for the following purposes:​

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• To improve and maintain eventsfyi

• To notify you about changes to our services

• To allow you to participate in interactive features of our business when you choose to do so

• To provide customer care and support

• To provide analysis or valuable information so that we can improve our business

• To monitor the usage of our services

• To detect, prevent and address technical issues

 

Sharing your personal information

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Eventsfyi may share your Personal Information with third parties in the good faith belief that such action is necessary due to legal requirements such as:​

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• To comply with legal obligation

• To protect and defend the rights or property of eventsfyi

• To prevent or investigate possible wrongdoing in connection with our service

• To protect the personal safety of users of our service or the public

• To protect against legal liability

 

Under GDPR law you have certain individual rights and you can learn more about these in the GDPR Guide. ​

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Security of Information

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​The security of your data is important to us but remember that no method of transmission over the internet or method of electronic storage is 100% secure.  However, due to the openness of the internet we cannot guarantee that all data transmitted will be secure and your use of this website assumes this risk.​

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Storing of Information

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We may use third party tools to store personal data and keep your information safe, such as a CRM system, cloud storage or email marketing software, as well as our own hard drives and data storage systems.​

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Data Retention​

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Unless we explain otherwise to you, we will hold your personal information based on the following criteria:​

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• For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations and accounts.

• For as long as we provide services to you and then for as long as someone could bring a claim against us.

• Retention periods in line with legal and regulatory requires or guidance.

 

Orders & Reviews​

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Your personal information captured when placing a service will include name, email address and your relevant personal details to complete the booking and payment of a service to be delivered by eventsfyi. We will be issued with your details in order to fulfil the order name, address and contact telephone number to fulfil the requested service. 

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We have agreement with all other third party service providers restricting disclosure of data supplied by us. Personal information will not be shared with any third parties or affiliates without your permission, unless compelled by applicable law.

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Your personal information will be used to notify you of the status of your requested service and we may use this information to contact you for your views on the service.  By submitting a review you consent to us using this information in any marketing or advertising material. We will only identify you for this purpose by your first name. ​

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Service Providers​

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We may employ third party companies and individuals to facilitate our services, to provide the services on our behalf or to assist us in analysing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.​

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Links to Other Sites​

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This website may contain links to other sites that are not operated by us.  If you click a third party link, you will be directed to that third party’s site.  We strongly advise you to review the privacy policy of every site you visit.  We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.  

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​Changes

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​We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. This policy was last updated on 6 November 2023.

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Contact

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​For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by e-mail at info@efyi.co.uk .